Privacy Policy

Happy Chârm respects your privacy and handles personal data with care. This privacy policy explains what data we collect, why we collect it, and how we protect it.

1. Personal data that we process

We only process data that you provide to us, such as:

• Name and address
• Email address
• Phone number
• Payment details
• Order and delivery information

We do not collect data that we do not need.

2. Purposes

We use your data for:

• Processing and delivering orders
• Customer service and communication
• Managing your account (if applicable)
• Legal administrative obligations

We never sell your data to third parties.

3. Sharing data

We only share necessary data with:

• Payment service providers
• Postal and delivery services
• IT and hosting partners

These parties process data in accordance with a processing agreement and only for the purpose for which they are necessary.

4. Retention periods

We do not store your data longer than necessary:

• Order and invoice data: 7 years (legal obligation)
• Other data: maximum 2 years after last contact

5. Cookies

Our website may use functional and analytical cookies to ensure the site functions properly and to improve its performance. For marketing cookies, we request your prior consent.

6. Your rights

You are entitled to:

• Access to your data
• Correction or removal
• Restriction of processing
• Data portability
• Withdrawal of consent
• Objection to processing

You can submit requests via: info@shophappycharm.com

7. Security

We take appropriate measures to prevent misuse, loss and unauthorized access.

8. Contact

For questions or complaints, please contact us at info@shophappycharm.com .
If you are not satisfied, you can contact the Dutch Data Protection Authority.